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Discontinued Products
EV-TEM-EU-Assistant-2_1920x350px

Unlock the full potential of
your Belimo devices

Unified app, seamless user experience

Belimo Assistant 2 is the app companion for you that offers an all-in-one tool for managing the entire lifecycle of Belimo products. Designed with efficiency and ease of use in mind, this tool ensures you have everything you need at your fingertips.

Belimo Assistant 2 enables wired and wireless setup, on-site operation, and troubleshooting of Belimo damper actuators, control valves, sensors, and meters with smartphones, tablets, and PCs.

Accessories:

  • ZTH EU/US/AP (USB/MP converter)
  • ZIP-BT-NFC (Bluetooth/NFC converter)
  • Main Benefits
  • Key Features
Main Benefits

  • Quick access to device data
    Belimo Assistant 2 enables fast and convenient access to device data for setup, on-site operation, and troubleshooting. With the latest generation of Belimo devices featuring near-field communication (NFC), field devices can be accessed through a smartphone without additional tools, even if they are not connected to a power source – straight out of the box.
     

  • Simplified setup
    Streamline your startup process with added workflows. Leverage the guided "Setup" workflow to ensure a smooth configuration process. Save time and minimise repetitive tasks with "Copy/Paste Configuration" to replicate settings for the same device types.
     

  • Reduced diagnostics time and errors
    Maintenance is made easier with additional data transparency and diagnostics functions. Monitor operation KPIs and receive troubleshooting suggestions with "Health", export a device configuration in just one click with "Export Configuration", and perform local override or gather live readings with "Live Trend".
     

  • Paperless documentation
    Experience fast and convenient access to digital reports of your Belimo device throughout its lifetime without the hassle of searching for paper documents.

Key Features

Functions:

  • Check and modify device setting parameters
  • Display identification data: Device type, position, designation, serial number, bus address
  • Addressing (MP-Bus, BACnet, Modbus, TCP/IP)
  • "Setup": Guided parameter setup for your device
  • "Copy/Paste Configuration": Replicate settings for the same device types
  • "Live trend": Perform local override and live trending with the easy-share function
  • "Health": Monitor device operation KPIs. E.g. Power supply, Bus state, Sensor state, etc.
  • "Reports": Retrieve digital reports of your device with the easy-share function. E.g. Calibration certificate, Commissioning report
  • "Export Configuration": Create a logfile with the easy-share function
  • "MP Troubleshooting": MP-Bus monitor
  • "Cloud services": Digital ownership, Belimo Cloud login/signup
  • "Demo mode": Simulate device app profile
     

Multilingual Support & Compatibility:

  • In-app language adjustment (EN/DE/FR/IT/ES/CN/RU)
  • Platform-independent for Android, Apple iOS, and Windows.

What's new with Belimo Assistant 2

Belimo_Assistant-2_USP1

Streamlined device compatibility

Enjoy a consistent experience across the Belimo product range, both with legacy and NFC-enabled devices, thus ensuring familiarity and ease of use.

Belimo_Assistant-2_USP2

Seamless and modern
UX/UI

Experience flexibility and convenience with a platform-independent, intuitive interface on smartphones, tablets, and PCs.

Belimo_Assistant-2_USP3

New workflows and enhanced features

Explore the additional capabilities of your Belimo devices with the new app toolkit.

Get started with the Belimo Assistant 2

How-To Videos

  • How to set up connections

    Connect to the mobile app (NFC)

    Connect to the mobile app (Bluetooth)

    Connect to the PC application

  • How to use general functions

    Set up user preferences

    Change device parameters

    Reports

    Health Status

    Export Configuration

  • How to use workflows

    Setup Workflow

    Live Trend

    Copy/paste configurations with the mobile app (NFC)

    Copy/paste configurations with the mobile app (Bluetooth)

    Copy/paste configurations with the PC application

Frequently asked questions

 

Announcement

With Apple's pending iOS update, the NFC-to-device communication will change. While these changes have no impact on the interaction with most of our devices, unfortunately, the NFC connectivity to our Energy Valve (EV) and Thermal Energy Meter (TEM) in the powered-on mode will be impacted. This applies to both the existing Belimo Assistant App as well as the new Belimo Assistant 2 app.

We are taking proactive steps to minimize these disruptions and are committed to maintaining the highest standards of connectivity and usability for our customers. Please refer to the document for details.

  • Is my Belimo field device compatible with Belimo Assistant 2?

    Belimo Assistant 2 is compatible with most of the Belimo product range, i.e. both legacy and NFC-enabled devices.

    Devices with a production date earlier than 2004, e.g. BF-TopLine, VRP-M, VRP-MFT, and VRP-MFT2, are not supported. Please contact your local Belimo sales organisation if you have any questions.

  • Is my phone or laptop supported?

    Belimo Assistant 2 supports most smartphones, tablets, and Windows computers/laptops.

    The following Android, Apple iOS, and Windows versions are supported:

    • Android 9/10/11/12/13/14
    • Windows 10/11
    • iOS 15/16/17

    The following devices are not supported:

    • Linux devices
    • Apple MacBooks
  • Which app features work in powered and unpowered modes?

    In powerless mode, the available features are focused on device parametrisation, such as the selection of control signals, application setpoints, and communications setup.

    In powered mode, the features are expanded to include operational information such as actuator position, sensor values, and health status, as well as access to powerful and time-saving workflows.

      Mobile App PC Application2
      Unpowered Powered Powered only
    Date      

    View/Change Device
    Parameters

    		 (✔)1 ✔ ✔
    Workflows      
    Setup (✔)1 ✔ ✔
    Manage Digital Ownership ✔ ✔ ✔
    Cloud Services ✔ ✔ ✔
    Live Trend ✖ ✔3 ✔
    Copy/Paste Configuration (✔)1 ✔ ✔
    Disable NFC ✖ ✔ ✔
    Enable Power over Ethernet ✔ ✔ ✔
    Actions      
    Configuration Reset ✖ ✔ ✔
    Restart Device ✖ ✔ ✔
    Export Configuration (✔)1 ✔ ✔
    General information      
    Site Information ✔ ✔ ✔
    Product Information ✔ ✔ ✔
    Device Components ✖ ✔ ✔
    Reports (✔)1 ✔ ✔
    Health      
    Health ✖ ✔ ✔

    1: Powerless mode offers data relating to parametrisation. Powered mode offers a full list of operational and setting parameters.

    2: USB connection requires ZTH EU/US/AP (USB/MP converter)

    3: Live trend function requires ZIP-BT-NFC (Bluetooth/NFC converter)
     

    Note:
    Available Data, Workflows, Actions, and Health depend on the connected Belimo device. For detailed information, please refer to the data sheet for your specific Belimo device.

  • If I do not have a physical field device on hand, can I simulate a connection to a virtual field device with Belimo Assistant 2?

    Yes, "Demo Mode" can simulate a connection to a virtual field device with Belimo Assistant 2 if you do not have a physical field device on hand. "Demo Mode" allows you to illustrate user interaction and explore the functionalities of the app. It is used for demonstration purposes only. Please note that workflows require a physical device to proceed.

    Note: "Demo mode" can be enabled within the app through Settings > General Settings > Demo Mode > On. The "Simulate device" button will appear on the "Home" screen.

  • Which languages are supported?

    The app is offered in 7 languages:

    • English (US)
    • German
    • Spanish
    • Italian
    • Simplified Chinese
    • French
    • Russian

    Note: App language can be adjusted within the app through Settings > General Settings > Language

Resources

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